Return Policy
At PrettyUglyDude we want you to love every product you receive. Please review our return guidelines below.
Non-Returnable Items
For hygiene and safety reasons:
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Worn socks cannot be returned or exchanged.
Eligible Returns
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Unopened socks and all other unopened products may be returned for a full refund.
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A return request must be submitted within 5 days of delivery to qualify.
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Products must be in their original, unopened packaging and in resellable condition.
Refunds
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Approved returns will be refunded in full to the original form of payment.
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Refunds are issued after the return is received and inspected.
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Shipping fees are non-refundable unless the return is due to a mistake on our end.
How to Request a Return
To start a return, please contact us at contactprettyuglydude@gmail.com with:
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Your order number
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The item(s) you wish to return
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The reason for the return
We will provide instructions and a return authorization, if eligible.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, please reach out within 48 hours so we can make it right.